Services (13)
Beginning May 1, 2025
New In-Branch Experience: Learn More About IDCheck
Broward HealthCare Federal Credit Union understands it’s crucial to help protect you from account takeover fraud. That’s why we are introducing a new ID proofing measure for in-person visits to our office and our Shared Branch locations. This new fraud prevention measure allows us to make certain it is YOU trying to access your account, not an imposter.
If you initiate transactions at one of our Shared Branch locations, a teller can now identify and authenticate members with out-of-state IDs in the branch through a QR code and one-time passcode multi-factor authentication verification. This additional layer of authentication will be used for all withdrawals using out of state IDs.
How it Works:
- Scan the QR code located in the branch or visit coop.org.
- Select your credit union’s name from a drop-down list.
- Enter your member number and the last four digits of your social security number.
- Upload a photo of your ID.
- Take a selfie.
Tip: Save your validation for an even quicker experience next time!
- Show your one-time passcode to the teller (passcode is valid for 20 minutes).
If you have any questions, please contact us at 954-625-3660 or memberservices@bhcfcu.org.
We thank you for your participation in assisting us in protecting your accounts.
With SavvyMoney, you can get your latest credit score, an understanding of key factors that impact the score, and see the most up-to-date offers that can help reduce your interest costs. You can track your credit score daily, and your score will never be negatively affected!
- Protect and Manage Your Credit
- Check Your Credit Score and Report
- Tap the meter icon at the bottom to view your score
- Credit Improvement Tools
- Financial Tips
- And so much more
Download our Mobile App and Take Control of your Credit Today!
To send a wire to an account at the Broward HealthCare Federal Credit Union, the instructions are as follows:
Correspondent Financial Institution:
Corporate One Federal Credit Union
8700 Orion Place
Columbus, OH 43240
Routing #: 244084264
No SWIFT Code is required for International
Further Credit To:
Broward HealthCare FCU
2350 W Commercial Blvd
Ft. Lauderdale, FL 33309
Account #: 267081927
Final Credit To:
Member’s Name, Address and Account Number
*Corporate One FCU accepts wires on behalf of the Broward HealthCare FCU and therefore, must be listed as the initial receiving institution for Fed wires.
Remote Deposit Capture (RDC) FAQs
Q. What is Remote Deposit Capture (RDC)?
A. RDC is a convenient, secure and free service offered by Broward HealthCare Federal Credit Union (BHCFCU). Using your smart phone or tablet you are able to take digital images of your checks and deposit them into your BHCFCU accounts.
Q. How does RDC work?
A. RDC gives BHCFCU members the ability to deposit a check into their account from a remote location without having to physically deliver the check to the credit union. This is accomplished by taking a picture with a smart phone or tablet then transmitting that image through mobile banking. RDC allows the credit union to capture information from a check and process it electronically.
Q. How do I sign up for RDC Deposit?
A. Download the BHCFCU mobile App to your smart phone or tablet and log in to your account with your current user name and password. Then select the “Deposit Checks” option from the main menu. You must apply and be approved by the Credit Union for the service, as well as agree to our terms, conditions and disclosures prior to using the service.
RDC is available for both Apple iPhone and Android smart phones/tablets through our Mobile App. Our Mobile App can be downloaded through the Apple App Store and Google Play Store. If you are not a current online banking user, you can sign up for online banking through the mobile app or your PC. Your initial username is your member number and your password is the last four digits of the primary account holder’s social security number. You will be prompted to create your own unique username and password. After a short security verification process your online account will be active. The username and password you select will be used across the online products. If you have any difficulty signing up or logging in please contact our call center at 954-625-3660.
Q. What are the requirements to use RDC Deposit?
A. The eligibility requirements are the following:
- Enrolled in online banking
- Download Credit Union Mobile App
- Membership in good standing
Q. Is there a fee for RDC?
A. No; however usage rates from your mobile carrier may apply when using Mobile Banking or RDC.
Q. What if I don’t see ‘Deposit Checks’ within my menu options in Mobile Banking?
A. Verify you have downloaded the latest version of our Mobile Banking app.
Q. Is RDC safe and secure?
A. Yes; the data is encrypted using state-of-the-art image processing and optical character recognition. The phone cache is cleared after every session so the check images are not stored on your device.
Q. What are the deposit limits?
A. The deposit limits are as follows:
- Limit per deposit is $2,000.00
- Limit per day is $5,000.00
- Rolling 30 day deposit limit is $15,000.00
Limits noted are maximums. Individual limits may vary and will be disclosed in the deposit acceptance email you will receive upon acceptance into the program).
Q. Does the check need to be endorsed?
A. Yes, all checks should be signed and include the following on the back of the check:
- Payee signature
- For Mobile Deposit Only
- Account Number and Suffix
Q. Can I deposit more than one check at a time?
A. Only one check can be scanned at a time, but multiple checks may be deposited in one session.
Q. Do I need to include a deposit slip with my check?
A. No.
Q. When will my funds be available?
A. We will generally apply the Funds Availability Schedule as set forth in our “Funds Availability Policy Disclosure”. Mobile Deposits are considered deposited at a branch ATM of this financial institution. Mobile Deposits confirmed as received before close of business on a business day will be credited to your account within one business day. Saturday, Sunday and Holidays are not considered business days. Deposits confirmed received after close of business, and deposits confirmed received on holidays or days that are not business days will be credited to your account within 24 hours of the following business day. However, we may delay availability of funds from any deposit you make through Mobile Deposit at any time in our sole discretion, including due to any concern we may have regarding our ability to collect based upon any check image that you present. Items transmitted using Mobile Deposit are not subject to the funds availability requirements of Federal Reserve Board Regulation CC.
Q. How long should I hold onto the check(s) after I scan and deposit them?
A. You are required to store the original checks in a secure area, for 60 days after the deposit. After 60 days, you agree to securely destroy the original check(s).
Q. What type of checks can be deposited?
- Personal checks
- Cashier’s checks
- Official checks
- U.S. Treasury Checks
- Any other payment instrument drawn on a financial institution within the United States from a payer to the member
Q. Are there any types of checks that cannot be submitted using RDC?
- Checks drawn on your account.
- Checks stamped with a “non-negotiable” watermark.
- Checks payable to any person or entity other than you (i.e., payable to another party and then endorsed to you).
- Checks payable to you and another party who is not a joint owner on the account.
- Checks that contain evidence of alteration, or that you know or suspect, or should know or suspect, are fraudulent or otherwise not authorized by the owner of the account on which the check is drawn.
- Checks that are “stale dated” (more than six months old) or “postdated” (dated later than the actual date).
- Checks that have been previously negotiated.
- Checks that are incomplete.
- Savings Bonds, traveler’s checks, money orders.
- Foreign Check issued by a financial institution in another country.
Q. How do I verify that a check has been accepted for deposit?
A. After submitting the deposit, the screen will note that the deposit was successful. You will also see the deposit in your account history if it is successful.
Q. What do I do if I get an error message while making a deposit?
A. Review the message for failed reasons and make adjustments accordingly.
Q. If I entered an incorrect amount for a deposited check should I re-deposit the check?
A. No. The check can only be deposited into RDC one time. If you’ve entered the check amount incorrectly, it will most likely be in a pending status awaiting further review. In many cases a BHCFCU representative will review the deposit, correct the amount, and adjust your account, allowing the check to process. However, if you do not see the deposit posted, please contact us 954-625-3660.
Q. What is daily cutoff for RDC Checks?
A. The cut off time for deposits to be credited the same day is 4pm (EST) Monday – Friday. Deposits made after that time are processed and credited to the account the following business day. Business days do not include Saturday, Sunday and Federal Holidays.
Q. How do I get help if encounter a problem?
A. RDC is an easy-to-use, self-service product, but if you do encounter a problem, you can either email us at remotedeposit@bhcfcu.org or contact our call center at 954-625-3660.
Broward HealthCare FCU has teamed up with KOFE to develop a user-friendly site in order to provide you with budgeting tools and the financial guidance needed to live a financially secure lifestyle. We hope to educated, motivate and empower you while giving you the tools to refrain from overspending, abusing credit cards, and encourage you to save and invest. The Personal Financial Management too delivers a full, up-to-date view of your financial life. In addition, you will have FREE access to certified financial counselors, who will be able to help you with any financial issue that may arise.
Some available resources available FREE to you are:
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- Interactive Calculators
- Certified Financial Coaches
- Financial Publications
- Financial Videos
- Webinars
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New registrants for KOFE will need to use the code bhcfcu when prompted for your registration code. Current registrants will need to re-register but will not need to use the code.
To learn more on the BHCFCU sponsored KOFE website.
To speak with a certified financial coach call our designated phone line 1-888-607-7659
Secure Your Identity. Secure Your Future.
Every 1.9 seconds, someone becomes a victim of identity theft.
Identity theft is the fastest growing crime in the United States and it costs consumers and businesses billions of dollars every year.
Don't become an identity theft statistic. Get the peace of mind you deserve and protect yourself and your family now.
At Broward HealthCare Federal Credit Union, we want you to be in control of your money and financial planning. Below is a selection of financial calculators that may be able assist you in your financial planning.
Loan Calculator
Debt Ratio Calculator
Car Loan Calculator
Certificate of Deposit Calculator
401k Retirement Calculator
Roth IRA Comparison Calculator
Savings Calculator (Interest Compounding Calculator)
Please note that these calculators are provided for informational and planning purposes only. They do not constitute an offer to extend credit. Actual results may vary.
What are CU Shared Branches?
With shared branching, credit unions from all over the country share facilities to give you thousands of convenient locations to perform transactions just as if you were at Broward HealthCare Federal Credit Union. Whether you are at work, home, or your favorite travel destination, your credit union is always nearby!
At CU Shared Branch Locations, you can make:
Deposits
Withdrawals
Loan Payments
Transfers between accounts
Purchase money orders, travelers checks and official checks (not available at all locations)
- Transfers between participating credit unions
And more!
All you need to use a CU Shared Service Center is:
Your credit union's name
Your account number
Valid government-issued photo identification (i.e. State Driver's license, US Passport, etc.)
For a list of CU Shared Service Centers near you, visit www.co-opsharedbranch.org.
Phishing
Tips on how to avoid the Internet scam known as phishing.
If you receive an unexpected e-mail saying your account will be shut down unless you confirm your billing information, do not reply or click any links in the e-mail body.
Before submitting financial information through a Web site, look for the "lock" icon on the browser's status bar. It means your information is secure during transmission.
If you are uncertain about the information, contact the company through an address or telephone number you know to be genuine.
If you unknowingly supplied personal or financial information, contact your bank and credit card company immediately.
Suspicious e-mail can be forwarded to uce@ftc.gov, and complaints should be filed with the state attorney general's office or through the FTC at www.ftc.gov.
Identity Theft
Identity theft occurs when someone uses your personally identifying information, like your name, Social Security number, or credit card number, without your permission, to commit fraud or other crimes.
The FTC estimates that as many as 9 million Americans have their identities stolen each year. In fact, you or someone you know may have experienced some form of identity theft.
Deter identity thieves by safeguarding your information.
Shred documents with personal information before discarding
Don't give out your Social Security number or other personal information unless you know who you're dealing with
Detect suspicious activity by routinely monitoring your financial accounts and billing statements.
Inspect your credit reports, financial statements and bills regularly for activity you did not authorize or expect
Defend against ID theft as soon as you suspect it.
Place a "Fraud Alert" on your credit reports
Close the affected accounts
File a police report
Report ID theft to the FTC
For more information, visit ftc.gov/idtheft
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Services will be extended to accountholders at the discretion of Broward HealthCare Federal Credit Union and may be cancelled upon 30 days notice to the accountholder.
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Services extend to all named accountholders, their spouse or domestic partner, dependants up to age 25 with the same permanent residence address as the accountholder, including students and military, and parents of the accountholder living at the same address as the accountholder, or living in hospice, assisted living, nursing home or deceased for 12 months or less.
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Benefits have no cash equivalent, are non-transferable, and non-cancelable (except in the event of termination of the Group Plan.) Provider Services do not cover financial losses of any kind arising from the identity theft.
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Eligibility for recovery services is based on ID theft events that are discovered and reported to Broward HealthCare Federal Credit Union on or after the effective date of the group program.
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Identity Theft is defined as fraud that involves the use of a consumer’s name, address, social security number, bank or credit/debit card account number, or other identifying information without the knowledge of the consumer, and such information is used to commit fraud or other crimes.
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Recovery Services may be refused or terminated if it is deemed that the accountholder or eligible family member is committing fraud or other illegal acts, making untrue statements, or failing to perform his/her portion of the recovery plan. Services will not be refused or terminated due to the complexity of a case.
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Broward HealthCare Federal Credit Union and/or its service provider of the identity theft services cannot be held responsible for failure to provide or for delay in providing services when such failure or delay is caused by conditions beyond its control.
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This service does not provide credit counseling or repair to credit which legitimately belongs to the accountholder or eligible family member.
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Services are only available to residents of the United States. Identity recovery is only performed with agencies and institutions in the United States, or territories where U.S. law applies.
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Services are provided by Merchants Information Solutions, Inc., www.merchantsinfo.com or an alternate Services Provider selected at the sole discretion of Broward HealthCare Federal Credit Union.
More...
Who's Looking at Your Mail?
Do you really know who looks through your mail? Increase the security of your financial accounts and reduce your risk of identity fraud and sign up for E-Statements today!
E-Statements:
Are delivered directly to your personal email
Any personal email address will work (i.e. Yahoo!, Gmail, Hotmail, AOL, etc.). Most email providers offer email accounts free of charge and email accounts can be set up at any time.
Many companies do not allow employees to use their work email address to receive personal emails. Broward HealthCare FCU would prefer you to provide us with a personal email address for your E-Statements. This way, if you change jobs or your company changes your email address, your E-Statements will not be disrupted. Please check with your Human Resource Department prior to using your work email address for personal use.
Are password protected for added security
When you receive your E-Statement email, you will need to retrieve your E-Statement by going to the Broward HealthCare FCU website
Minimize your exposure to identity theft & fraud
Receiving your statement electronically reduces your exposure because your printed financial information never enters the postal mail system and therefore reduces the number of people that handle your financial information
Increase the security of your account information
Eliminate paper clutter
Don't wait for the US Postal Service to deliver your monthly account statements. Retrieve them electronically on your computer! With Broward HealthCare FCU's E-Statements, you can view your account statements, print them out, or download them to your files. Its Easy, Fast, and Free!
Broward HealthCare Federal Credit Union provdes you with a number of services that allow you to keep in touch with your credit union accounts, whenever and wherever you need.
Online Banking
Bank any time, day or night, seven days a week from the comfort of your home, office or anywhere you have access to the Internet. Free online banking allows you to:
Check your account balances
Print your account history
Transfer funds within your account
Make loan payments
See checks that have cleared your account
Download your account information to Quicken® or Microsoft Money®
Online Bill Payment
Forget the hassle of writing checks! Our Online Bill Payment offers you these benefits:
Make one-time or recurring payments
View your bill history
Online Bill Payment is the safe and secure way to pay all your monthly bills! All you need is a Broward HealthCare FCU checking account and you can register today! To register, log on to your online banking and click on the Bill Pay tab.
Mobile Banking
Always At Your Service...
Anytime, Anywhere
Our mobile banking app is a FREE download from iTunes or Google Play. Simple, secure, and ready whenever, wherever you are. Use our mobile app to:
- View account balances
- Transfer funds
- Check transaction history
- Make loan payments
- Schedule/cancel bill payments
- View location and hours of each branch
- Locate BHCFCU ATMs
- Contact BHCFCU via phone or email
- Access our mobile website
- View our Privacy Policy
Your credit union is always within reach when you go mobile. Get connected today and enjoy the convenience of smart banking right on your smart phone or tablet.
To use the app you must be enrolled in online banking. Then simply download the app to your phone or tablet and then log into the app with your existing online username and password.
Mobile App Account Deletion Request - To request removal of our app accounts and related data, please click here.
E-Statements
Never file paper statements again with FREE E-Statements from Broward HealthCare FCU! Receive your monthly statement online direct to your email address for you to download at your convenience. All E-Statements are password encrypted for your security. Learn more about E-Statements.
STAT:24
Access by phone, 24 hours a day!
Managing your finances has never been more convenient or trouble-free! With just one call to STAT:24, you can get information on all your accounts 24 hours a day, 7 days a week! Plus, access to STAT:24 is FREE to all members!
Easy to Use Format with Bilingual Capabilities
STAT:24 telephone account access system is equipped with options in both English and Spanish.
Unlimited Access, Unlimited Uses
With STAT:24, you can get information and perform transactions on all your accounts including:
- Check account and loan balances
- Retrieve account history
- Confirm recent deposits
- Verify if checks have cleared
- Obtain loan payment information
- Transfer funds • Make loan payments
- Obtain up-to-date savings and loan rates
- Speak to a Member Service Representative
Helpful Tips
- Access STAT:24 by using your Member Number and your STAT:24 PIN. For new accounts, your PIN will be the last 4 digits of your social security number until you change it.
- Be aware of your two-digit Share & Loan Suffixes when making inquiries and transferring funds. If you don’t have these handy, STAT:24 will list the suffixes for you.
- When entering amounts on your phone keypad, make sure to input dollars and cents without the decimal point (e.g. $100.00 must be entered as 10000).
- During computer processing time, which is from 7:30 p.m. to 5:00 a.m., balances and histories may not reflect the most current status of your account(s).
- Transactions made after 7:30 p.m. will be processed the first business day following the date of your call.
24-Hour Account Access By Phone
In Broward: (954) 625-3660, Opt. 1
Outside the Area: 1 (800) 9-STAT-24
We have assembled links to ATM machines databases that you may find useful.
Because of our affiliation with Publix's Presto!, Plus, and STAR(sm) networks, your Broward HealthCare District Federal Credit Union debit card works at thousands of locations world-wide. Anywhere the Presto! (at Publix) or STAR logo is shown, your card will work.
In addition, there are many participating Point of Sale locations that will let you pay for your purchases with your debit card and allow you to get cash back. Best of all, POS transactions are FREE!
BHC FCU owns several ATM's where the use of these machines is FREE to our members.
- Main Office* 2350 W. Commercial Blvd.
- Broward Health Headquarters* 303 S.E. 17th Street
- Broward Health Coral Springs 3000 Coral Hills Drive
- Broward Health Imperial Point 6401 N. Federal Highway
- Broward Health North Office 201 East Sample Road
*ATM with Depository
To find an ATM that accepts your ATM card, check out the resources below:
 Publix Store/Presto! Locator |
 STAR Network ATM Locator |
 Plus ATM Directory |
© 2025 Broward HealthCare Federal Credit Union 