Scam: Members have reported phone calls coming from BHCFCU’s phone number asking for personal and account information regarding purchases at retailers. We DO NOT contact you asking for ANY account information. DO NOT give out any information over the phone. If you have any concerns, please contact us directly.

IDCheck

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securely verify your identity in-branch with ID Check

Beginning May 1, 2025

New In-Branch Experience: Learn More About IDCheck

Broward HealthCare Federal Credit Union understands it’s crucial to help protect you from account takeover fraud. That’s why we are introducing a new ID proofing measure for in-person visits to our office and our Shared Branch locations. This new fraud prevention measure allows us to make certain it is YOU trying to access your account, not an imposter.

If you initiate transactions at one of our Shared Branch locations, a teller can now identify and authenticate members with out-of-state IDs in the branch through a QR code and one-time passcode multi-factor authentication verification. This additional layer of authentication will be used for all withdrawals using out of state IDs.

How it Works:

Scan the QR code located in the branch or visit coop.org.
Select your credit union’s name from a drop-down list.
Enter your member number and the last four digits of your social security number.
Upload a photo of your ID.
Take a selfie.

Tip: Save your validation for an even quicker experience next time!